La Paz and the State of Baja California Sur has a new emergency number. And it should be easy to remember.
911 is now available in La Paz as well as the rest of the country to concentrate all medical emergency, civil protection and public safety calls.
On November 27, 2014 President Enrique Peña Nieto announced that he would establish 911 as the national emergency telephone number as part of his 10 measures to improve safety and national security in the country.
The 911 emergency number was rolled out gradually and in two stages. The first stage was implemented on October 3, 2016 in the 16 states of Baja California, Chiapas, Chihuahua, Coahuila, Colima, Durango, Guanajuato, Morelos, Nayarit, Nuevo León, Oaxaca, Puebla, Quintana Roo, Sonora, Tlaxcala and Zacatecas.
The second and last stage is taking place now in the remainder of the country. On Monday, January 9th, 2017 in addition to Baja California Sur, the service is now available in Aguascalientes, Campeche, Guerrero, Hidalgo, Jalisco, Mexico, Michoacán, Querétaro, San Luis Potosí, Sinaloa, Tabasco, Tamaulipas, Veracruz and Yucatan.
The president said that, “Our main objective is for 911 to be fully implemented in Mexico by June 1 2017, to provide more timely, efficient attention for those coping with an emergency situation that threatens their safety.” The new service is expected to bring reduced response times.
Peña Nieto said that several government agencies have been working on the roll-out of 911 in order to have a single number for calls from the entire population and in using the same number that already operates in other countries.
He noted that, “It has not been easy to arrange this because we not only had to release the frequency for this number, but also we have had to incorporate all the areas that now provide various emergency services through several public institutions, so that they are all unified and concentrated in 911.”
Emergency services anywhere Mexico can now be accessed by using 911. This service is available 24 hours a day, 365 days a year, and replaces the previous system that required users to dial different numbers to access different types of emergency service.
911 may be called free of charge from landlines and cellphones.